Why choose Key to Hearing over a high street provider?


Hearing care you’ll love – in the comfort of your own home

Key to Hearing work differently to high street and online hearing aid providers. It’s our aim to give you personal, professional and consistent service that puts you and the health of your ears first. We’re so confident you’ll love our hearing care we even offer a 60 day-satisfaction guarantee so you can get your money back if you’re not 100% happy*.

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Why we’re different

Yes, you can find many of the hearing aids and accessories we supply elsewhere. And we don’t pretend to be the cheapest provider in the marketplace. But if you’re looking for a hearing care service and not just a hearing aid product, Key to Hearing have all the answers. Here are the top 5 reasons to choose us. 


1. We’ll come to you, not the other way around

Don’t like the idea of visiting a high street audiologist? No problem! With Key to Hearing, all your appointments will take place in the comfort of your own home. There’s no need to worry about bad weather, making travel arrangements, parking issues or getting to appointments on time. We’ll come to you – and we’re always happy to call round if you’re having any problems. We even offer a door-to-door service for hearing aid repairs.

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2. It’s all about you and your individual needs

When you visit your GP or dental surgery, you probably like to see the same practitioner each time. We believe it should be the same with hearing care. So, you’ll always see Keeley every time you make an appointment with us. You’ll enjoy one-to-one service and continuity of care, where we understand and take a genuine interest in your individual hearing issues and ear health.

We also offer a choice of hearing aid technologies and comprehensive aftercare packages. These can be tailored to meet your personal needs and preferences, so you can fully unlock your hearing potential and keep getting the maximum benefit from your devices.


3. We’ll give you the time and attention you deserve

As an independent business, we’re not tied to short appointments at set times. We’ll visit you when it’s convenient for you and tailor the length of your appointment in line with your needs, so you get the best possible care. For example, your first appointment with us will take around 2.5 hours, as this gives Keeley the time to fully understand your individual requirements and recommend the best way forward.

After your hearing aids have been fitted, you can rest assured that you won’t be left high and dry. We offer a choice of aftercare packages to provide regular reviews and servicing appointments for your hearing aids. And, of course, we’re always at the end of the phone if you have any questions.


4. Your hearing is in safe hands

Different people have varying needs and priorities when it comes to their hearing. Whether it’s day to day conversations with family, talking on the phone or coping with background noise at work, we have the experience to help you hear when and where it matters to you.

Choosing the right dispenser can make all the difference when it comes to hearing aids. Keeley is an award-winning audiologist who has the experience and expertise to help you choose the right technology before fitting and customising your hearing aids for optimum performance. With Key to Hearing, you’re investing in a service, not just a device.


5. We practice Real Ear Measurement

Also known as Probe Microphone Measurement, this forms part of our comprehensive hearing aid fitting process. Real Ear Measurement uses specialist software to precisely align your hearing aids’ amplification levels with your prescription at all sound frequencies. It’s far more accurate than simply relying on the hearing aid manufacturer’s own software.

In fact, tests have shown that using Real Ear Measurement to programme an old-school analogue hearing aid can result in the device outperforming a state-of-the-art digital model programmed using the manufacturer’s recommendations! You can find out more by watching this YouTube video.

Find out more about why you should choose Key to Hearing

There’s lots more information about the benefits of choosing our services, and the different hearing aid technologies and aftercare packages we offer, here.


Book your hearing aid evaluation today

We offer our ‘hearing care at home’ service to people living in Bournemouth, Christchurch, Poole and the surrounding Dorset area. Contact us today to book a hearing evaluation and demonstration of hearing aid technologies that are suitable for your needs.

You can call us on 01202 511386, email info@keytohearing.co.uk, complete our enquiry form or chat to us online. We look forward to helping you hear better, soon.

* Terms & Conditions apply